Login issues
Many people get stuck entering wrong information on the 89ok Login page; the solution is typically 3 steps: verify the information, change keyboard, then try again
Auto-fill may fail on old phones in Bangladesh, so typing manually reduces hassle
New guide
New 89ok Guide posts are quick to read in one sitting, so reading and applying are easy
New users generally come to this page first, especially when the network is busy in Dhaka
Mobile speed
Pages load on slow 3G connections too, but reducing the number of images helps, so the articles are kept light
Many users get slow internet at night; small tips and clear headings are the most useful
Account notes
Account settings and security notes are kept together, so what to verify before entering the 89ok App is clear
There are separate examples for bKash, Nagad and Rocket users, so local readers can understand quickly